Must-Have Conference Call Phrases | Professional English Skills

This video tutorial provides useful phrases and tips for effectively leading and participating in conference calls. It covers greeting participants, checking sound, making small talk, taking attendance, and introducing participants. The tutorial also discusses setting ground rules, handling sound issues, clarifying misunderstandings, and managing discussions. Finally, it explains how to professionally end a conference call by summarizing key points and outlining next steps.

What is a polite way to check if someone has joined a conference call?

• Is anyone there?

• Who is this?

• Can you hear me?

• Hello, who just joined the call?

Why is it important to introduce participants at the start of a conference call?

• To fill time while waiting for others

• To ensure everyone knows each other

• To check the sound quality

• To start the meeting on time

What should you do if there is a lot of background noise during a call?

• Speak louder to overcome the noise

• End the call immediately

• Ask the person to check their microphone

• Ignore it and continue

How can you politely ask someone to repeat themselves if you didn't understand?

• What did you just say?

• Could you repeat that, please?

• I didn't hear you, speak up!

• Can you say that again?

What is a good way to signal the end of a conference call?

• We'll have to start wrapping things up

• I have to go now

• Is everyone still there?

• Let's keep talking

Why is it important to summarize the main points at the end of a call?

• To fill time

• To ensure everyone is clear on what was discussed

• To make the call longer

• To impress the participants

What should be done after summarizing the call?

• Discuss unrelated topics

• Outline next steps and action points

• Ask for feedback on the call

• End the call immediately