Estee Lauder CFO on Sales Falling Short

Tracy Travis discusses the impact of the pandemic on global markets, highlighting regional differences in recovery. She addresses pricing strategies amid inflation and supply chain challenges, and outlines expansion plans, including new manufacturing facilities and store closures. The focus is on adapting to changing market conditions and leveraging online growth.

What was the company's performance in North America during the pandemic?

• Below expectations

• Met expectations

• Exceeded expectations

• No change

Which markets are leading in the return to pre-pandemic levels?

• India and Brazil

• China, Israel, and Australia

• North America and Europe

• Japan and UK

What is the company's approach to handling inflationary pressures?

• Reducing product quality

• Halting production

• Increasing prices

• Cutting workforce

What strategy is the company using to mitigate supply chain pressures?

• Outsourcing production

• Expanding capacity

• Reducing workforce

• Increasing prices

Where is the company planning to open a new manufacturing plant?

• China

• India

• Japan

• Brazil

What percentage of the company's freestanding stores are expected to close?

• 10-15%

• 5-10%

• 20-25%

• 15-20%

How much did online sales grow for the company in the quarter?

• 50%

• 30%

• 20%

• 40%