How to do a Gemba Walk

The video explains the concept of Gemba, a Japanese term meaning 'actual place,' and the practice of Gemba walks, which involve visiting the place where work is done to better understand and solve problems. It outlines a seven-step process for conducting a Gemba walk, emphasizing the importance of planning, observing, and asking effective questions. The video also highlights the benefits of Gemba walks in improving processes and motivating teams, and concludes with its applications in various environments.

What is the primary purpose of a Gemba Walk?

• To visit the actual place where work is done

• To sit behind a desk and analyze data

• To create a detailed report on project status

• To conduct virtual meetings with the team

Which of the following is the first step in the Gemba Walk process?

• Recognize good work

• Schedule the Gemba Walk

• Plan the Gemba Walk

• Observe the work being done

Why might it be inappropriate to conduct an unexpected Gemba Walk?

• It is never inappropriate

• It might disrupt the workflow

• It could violate health and safety regulations

• It is always inappropriate

What should you do after completing a Gemba Walk?

• Forget about the observations

• Reflect on the learnings and initiate actions

• Immediately conduct another Gemba Walk

• Ignore any issues found

What is a key factor in deriving value from a Gemba Walk?

• The number of people you meet

• The quality of questions you ask

• The length of the walk

• The number of steps taken

How can a Gemba Walk inspire and motivate a team?

• By recognizing and celebrating good work

• By focusing only on problems

• By criticizing their work

• By ignoring their efforts

What is one of the benefits of conducting a Gemba Walk?

• It reduces team interaction

• It increases paperwork

• It complicates the workflow

• It helps in understanding work processes better