PMP Certification Training - Case Study - 3

The video tutorial discusses a project scenario where a services company faces a conflict due to unmet stakeholder requirements for mobile platform support. The conflict arises from a lack of clear project scope management. The tutorial emphasizes the importance of defining project scope, including exclusions, to avoid such issues. It explains the processes involved in project scope management, such as planning, collecting requirements, defining scope, and creating a work breakdown structure (WBS). The video concludes with a recap of these processes and highlights the need for accurate scope management to ensure project success.

What was the unexpected requirement that caused a challenge for the project team?

• E-commerce functionality

• Integration with social media

• Mobile platform compatibility

• Support for multiple languages

What was the main reason for the conflict between the project manager and the product owner?

• Budget constraints

• Miscommunication about project scope

• Technical difficulties

• Lack of resources

What was one of the proposed solutions to address the unexpected requirement?

• Delaying the project

• Working overtime

• Hiring more staff

• Reducing project scope

Which process is NOT part of the project scope management planning processes?

• Plan Scope Management

• Collect Requirements

• Define Scope

• Monitor Risks

What is the purpose of the project scope statement?

• To define the project timeline

• To list the project team members

• To describe the project deliverables and exclusions

• To outline the project budget

What is a key element that should be included in the project scope statement to avoid misunderstandings?

• Project budget

• Project exclusions

• Project timeline

• Project team roles

How many processes are there in total for project scope management?

• Five

• Seven

• Six

• Four