What is the main focus of the initial interaction between the guest and the hotel staff?
CLEAN : Hotel receptionists aim for the stars at world championship

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Life Skills
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10th Grade - University
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Hard
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7 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Discussing the weather
Checking out and room details
Planning a city tour
Arranging a taxi
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What additional service is mentioned that the hotel offers to guests?
Spa treatments
Business cards
Guided tours
Gym access
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key skill mentioned for handling difficult guests?
Flexibility
Strictness
Ignoring them
Offering discounts
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is emphasized as important for hotel staff in terms of guest interaction?
Being creative and understanding guest needs
Offering free meals
Following strict protocols
Avoiding guest interaction
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What personal aspiration is mentioned in the context of the hotel industry?
Becoming a travel agent
Writing a book
Designing a hotel
Opening a restaurant
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the speaker mention as a benefit of participating in hotel management competitions?
Winning cash prizes
Meeting celebrities
Networking opportunities worldwide
Free travel
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the speaker's goal in representing Switzerland in the hotel industry?
To win awards
To make hotel reception more attractive
To travel the world
To become famous
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