Wal-Mart: Three Things to Know for Black Friday

Wal-Mart: Three Things to Know for Black Friday

Assessment

Interactive Video

Business, Architecture

University

Hard

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The transcript discusses Walmart's holiday strategy, emphasizing customer focus, employee importance, and fun. Executives highlight practical measures like staffing and stocking to improve customer service. Walmart aims to address past issues and ensure a smooth Black Friday experience.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the three key principles driving Walmart's holiday strategy?

Customer obsession, valuing store associates, and having fun

Increasing profits, reducing costs, and expanding stores

Focusing on online sales, reducing staff, and cutting advertising

Improving technology, enhancing logistics, and reducing prices

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is responsible for discussing the practical aspects of Walmart's holiday strategy?

Steve Brats Bees

The head of the US business

Greg Foran

Julie Hyman

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What staffing measure has Walmart taken for the holiday season?

Hiring 60,000 additional staff

Reducing staff hours

Closing stores early

Increasing online support

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What issue has Walmart faced in the past that they are trying to address this holiday season?

Lack of online presence

Stocking issues

High prices

Limited store locations

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What new measure has Walmart introduced to improve store flow during Black Friday?

Free delivery service

Increased advertising

One-hour guarantee bracelets

Extended store hours