In major shift, Southwest is getting rid of open seating and will now assign seats

Southwest Airlines plans to end its open seating policy, a tradition for over 50 years, in favor of assigned seating. This decision is driven by customer demand, with surveys indicating 80% of customers prefer assigned seating. The change aligns Southwest with its competitors and aims to address a 46% drop in profits. The airline also plans to introduce premium seats with more legroom to boost revenue. The transition is expected to improve operational efficiency and attract more customers. Details of the change will be announced in September.

What major change is Southwest Airlines planning to implement?

• Introducing a new fleet of planes

• Ending its open seating policy

• Offering free in-flight meals

• Increasing the number of flights

Why does CEO Bob Jordan believe the change to assigned seating is beneficial?

• It will decrease ticket prices

• It aligns with the interests of customers, employees, and shareholders

• It will reduce flight delays

• It will allow for more flights per day

What additional service is Southwest Airlines planning to offer?

• Free checked baggage

• Priority boarding

• Premium seats with more legroom

• In-flight entertainment

What was the original purpose of Southwest's open seating policy?

• To provide more comfort to passengers

• To save money by speeding up boarding and departure

• To offer more flexibility in ticket pricing

• To increase the number of available seats

When is Southwest planning to announce more details about the seating change?

• In December

• In September

• In October

• In November