Prince Harry attends the WellChild Awards

The video begins with an introduction and a brief apology, setting the tone for the content that follows.

Why is politeness considered important in communication?

• It helps in building relationships.

• It makes conversations longer.

• It ensures everyone agrees with you.

• It allows you to avoid all conflicts.

What can be a downside of being overly apologetic?

• It can make you seem more confident.

• It might lead others to respect you more.

• It ensures you never make mistakes.

• It can make you appear less assertive.

How can excessive apologies affect your communication?

• They make you more persuasive.

• They help you win every argument.

• They can undermine your authority.

• They make you sound more knowledgeable.

What is a key aspect of balancing politeness with assertiveness?

• Avoiding all forms of disagreement.

• Apologizing frequently.

• Expressing your needs clearly.

• Always agreeing with others.

Which of the following is a benefit of being assertive in communication?

• It makes you the most popular person in the room.

• It guarantees that everyone will like you.

• It helps in expressing your thoughts effectively.

• It ensures you never have to apologize.