Ken Langone: Being Nice to Your Waiter May Get You a Job

The transcript discusses the importance of evaluating potential hires by observing their interactions during meals. It highlights the critical role of store associates in achieving success and emphasizes the value of humility over self-promotion. The speaker stresses the importance of every employee, including seasonal workers, in contributing to the organization's success. The focus is on creating a supportive environment where employees feel valued and are encouraged to perform their best.

Why does the speaker prefer to invite potential hires to a meal?

• To evaluate their social skills and humility

• To introduce them to the team

• To assess their table manners

• To discuss their salary expectations

What quality does the speaker believe is more beneficial than arrogance?

• Ambition

• Creativity

• Confidence

• Humility

According to the speaker, what is crucial for the success of the store?

• The location of the store

• The products offered

• The employees who wear the orange apron

• The store's marketing strategy

How does the speaker suggest making employees feel important?

• By giving them bonuses

• By acknowledging their contributions

• By promoting them quickly

• By providing them with free meals

What is the role of seasonal staff during busy periods?

• To train new employees

• To ensure quick and efficient customer service

• To manage inventory

• To handle marketing campaigns