U.S. Investigating 5 Fires From Samsung's New Phones

U.S. Investigating 5 Fires From Samsung's New Phones

Assessment

Interactive Video

Business

University

Hard

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The transcript discusses Samsung's handling of the Note 7 recall due to fires and explosions, highlighting the reputational risks and impact on the brand. It examines the effects on airlines and the high-end smartphone market, where Samsung and Apple dominate. The discussion also touches on Samsung's internal challenges, including leadership issues, and the evolution of the smartphone industry, focusing on performance and price as key innovation areas. Samsung's strategy to capture the high-end market by pushing material science limits is also explored.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was a significant consequence of Samsung's delayed response to the Note 7 issues?

Higher market share for Samsung

Improved battery performance

Reputational damage to the Samsung brand

Increased sales of the Note 7

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which two companies dominate the high-end smartphone market?

Apple and Xiaomi

Samsung and Huawei

Google and OnePlus

Samsung and Apple

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What internal issue is Samsung facing that could affect its performance?

Decreasing smartphone demand

Increased competition from new brands

Leadership on medical leave

Lack of innovation

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What strategy did Samsung pursue to maintain high average selling prices?

Lowering phone prices

Enhancing battery and performance features

Reducing production costs

Expanding into new markets

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was a key factor in Samsung's decision to push the limits of battery technology?

To increase the size of the phone

To improve camera quality

To capture more of the high-end market

To reduce manufacturing costs