What the Loss of the Note 7 Means for Samsung

What the Loss of the Note 7 Means for Samsung

Assessment

Interactive Video

Business

University

Hard

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The transcript discusses the teardown of Samsung Note 7 smartphones, focusing on battery issues and the evolution of the Note series. It highlights the increase in battery energy density and the challenges Samsung faces in balancing consumer demands for larger screens and portability. The financial and brand impact of the Note 7 recall is examined, along with the potential future challenges Samsung may face in regaining consumer trust.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was a significant change in the Samsung Note series that contributed to the battery issues?

Removal of the headphone jack

Introduction of a new operating system

Increase in energy density

Decrease in screen size

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How did the battery issues affect Samsung's brand and financial standing?

It had no impact on the brand

It improved customer trust

It caused brand and financial damage

It led to an increase in sales

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What percentage of Samsung's mobile phone sales does the Note series represent?

10%

50%

5%

25%

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a mid-term challenge Samsung faces due to the Note 7 issue?

Expanding into new markets

Increasing screen size

Maintaining consumer trust

Reducing production costs

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a long-term strategic consideration for Samsung in the smartphone market?

Discontinuing the Note series

Balancing hardware and software

Ignoring software advancements

Focusing solely on hardware