Educate don't sell

Educate don't sell

Assessment

Interactive Video

Business, Health Sciences, Biology

University

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

The video emphasizes the importance of educating customers rather than using hard sales tactics. It describes JoJo's approach to training sales assistants, which includes a comprehensive week-long program covering product knowledge and customer needs from pregnancy to preschool. The focus is on empowering sales teams with knowledge to assist customers effectively, rather than pushing for sales targets.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the speaker prefer over aggressive sales tactics?

Discounts and offers

Being educated and informed

Free samples

Loyalty programs

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the minimum training duration for new team members at JoJo?

Two weeks

Three days

One day

One week

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What topics are covered during the training at JoJo?

Customer complaint handling

Store layout and design

Sales targets and quotas

Product range and company ethos

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important for sales assistants to understand child development stages?

To provide accurate advice to customers

To manage store inventory

To design marketing campaigns

To increase sales targets

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which stage is NOT mentioned as important for sales assistants to understand?

Breastfeeding complications

Teenage years

Potty training

Weaning

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