Resolving Workplace Conflict

Resolving Workplace Conflict

Assessment

Interactive Video

Social Studies, Business

University

Hard

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The video covers a series of interactions in an office setting, starting with task completion and moving into a debate about bringing a ferret to the office. It then addresses team dynamics, focusing on conflicts and personality differences. A dispute over misplaced files is discussed, followed by a resolution and team-building activities, including the introduction of a new office mascot.

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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the initial issue discussed in the office?

A scheduling conflict

A broken computer

A pet being brought to the office

A missing report

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the pet that caused discomfort in the office?

A ferret

A rat

A guinea pig

A hamster

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the main issue between the two colleagues?

One was too aggressive, and the other was not assertive enough

They had different work schedules

They disagreed on a project deadline

One was not completing tasks

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did the aggressive colleague need to improve?

Technical skills

Punctuality

Friendliness in communication

Organizational skills

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the nature of the threat made during the file dispute?

To report to HR

To damage personal property

To repeat an action done to a pet

To quit the job

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the gesture made by Sanjay in the team meeting?

He apologized for his behavior

He organized a team outing

He offered a new pet

He completed extra work

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was suggested as a team activity related to the new office mascot?

A team lunch

A brainstorming session

A naming focus group

A team-building exercise