Margaret Heffernan: Forget the pecking order at work

The video discusses William Muir's chicken experiment, highlighting the pitfalls of the 'superchicken' model where individual success suppresses group productivity. It contrasts this with MIT research showing that successful groups exhibit social sensitivity, equal participation, and diversity. Real-world examples, like Arup and SAP, demonstrate the power of social capital, emphasizing teamwork and helpfulness over individual intelligence. The video advocates for redefining leadership and success, focusing on collective achievement and social capital to foster innovation and resilience.

What was the outcome of William Muir's experiment with the superflock of chickens?

• The superflock became more cooperative over time.

• The superflock showed no change in productivity.

• The superflock became aggressive and most chickens died.

• The superflock thrived and produced more eggs.

According to the MIT research, what was NOT a characteristic of high-achieving groups?

• High social sensitivity

• More women in the group

• High aggregate IQ

• Equal participation

What is a key factor that Arup believes contributes to their success?

• High employee turnover

• Individual intelligence

• Culture of helpfulness

• Strict hierarchy

What is the Swedish term for a coffee break that encourages social interaction?

• Tea time

• Siesta

• Fika

• Brunch

What does social capital primarily build within organizations?

• Financial wealth

• Trust and interdependency

• Market dominance

• Technological advancement

How does social capital affect team performance over time?

• It compounds and improves performance.

• It decreases as teams become complacent.

• It only benefits new teams.

• It remains constant regardless of time.

What motivates people in a work environment according to the speaker?

• High salaries

• Strict deadlines

• Bonds and trust between colleagues

• Individual recognition

What principle did the Montreal Protocol team adopt to ensure success?

• Prioritize speed over quality

• Focus on individual stars

• Work to the best imaginable standard

• Avoid collaboration

What change in leadership does the speaker advocate for?

• Leaders should focus on financial incentives.

• Leaders should create conditions for collective thinking.

• Leaders should solve problems alone.

• Leaders should maintain strict control over teams.

What is the main lesson from the Royal Academy of Dramatic Art's approach to auditions?

• Emphasize what happens between people

• Select based on popularity

• Prioritize technical skills

• Focus on individual talent