Positive Deviance Model

The video explains the positive deviance model, which involves identifying high-performing individuals within an organization and analyzing their unique methods. These methods are then tested and, if successful, implemented across the organization to improve overall performance. The process includes identifying positive deviants, hypothesizing reasons for their success, testing their methods, and disseminating successful practices to become the new standard.

What is the primary goal of the positive deviance model?

• To standardize all processes

• To identify and replicate successful practices

• To eliminate underperforming individuals

• To create a competitive environment

Why is it recommended to involve high-performing individuals as evangelists in the positive deviance model?

• They have a sense of ownership and can effectively promote the method

• They are the only ones who understand the method

• They can enforce the method on others

• They are the only ones who can implement the method

What is the first step in the positive deviance model?

• Testing the method on a larger group

• Identifying positive deviants

• Disseminating the method

• Hypothesizing reasons for success

What should be done after gathering information about the methods of positive deviants?

• Keep the methods confidential

• Discard the methods if they are too complex

• Test the methods quantitatively

• Immediately implement the methods organization-wide

What is the final step in the positive deviance model?

• Testing methods on a smaller group

• Disseminating successful practices

• Hypothesizing new methods

• Identifying more positive deviants