Process Management - Explained

Process management involves coordinating activities within an organization. Historically, it has been approached through functional and procedural methods. The functional approach focuses on hierarchical structures and skill specialization, while the procedural approach emphasizes process efficiency across all organizational levels using technology and improved methodologies. Process analysis, a key part of the procedural approach, includes methods like process reengineering, process improvement, and continuous improvement. These methods aim to enhance efficiency and reduce waste through redesign and incremental changes.

Which approach to process management focuses on hierarchical structures and skill specialization?

• Procedural approach

• Process reengineering approach

• Functional approach

• Continuous improvement approach

What is the main focus of the procedural approach to process management?

• Increasing hierarchical levels

• Enhancing process efficiency

• Improving individual skills

• Reducing employee numbers

What does the process reengineering approach aim to achieve?

• Maintain existing processes

• Recreate processes in a sound manner

• Focus on employee specialization

• Increase organizational hierarchy

Which method involves a constant feedback loop for making incremental changes?

• Process reengineering

• Procedural approach

• Functional approach

• Continuous improvement

What is emphasized in the procedural approach to process management?

• Skill specialization

• Employee reduction

• Hierarchical structure

• Low waste and continuous improvement