Keeping relevant with your clients

The video emphasizes the importance of customer service in sales, highlighting that a clear strategy around service can help grow a business. It shares creative marketing strategies, such as client engagement through thoughtful gestures and events. The video also discusses the need for businesses to add value and stay relevant by having opinions and engaging through social media.

How does the speaker suggest businesses can add value to their services?

What is the significance of having opinions in the sales profession as mentioned in the text?