How to Give Bad News to Your Client, Sponsor, or Boss

The video tutorial provides guidance on how to deliver bad news effectively to stakeholders such as clients, sponsors, or bosses. It emphasizes the importance of honesty, empathy, and respect in communication. The tutorial outlines steps to prepare the recipient, deliver the news, manage emotional responses, and conclude the conversation with support. It also covers delivering tough messages with less emotional intensity and planning for future actions.

What is the significance of not saying 'I know how you feel' when delivering bad news?

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What should you do if the recipient of bad news expresses anger?

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What is a good practice to follow when concluding a conversation after delivering bad news?

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