Pandemic Complicates Some Medicare 'Plan B' Applications

The coronavirus pandemic has heightened anxiety among seniors applying for Medicare Part B due to Social Security office closures, leading to long phone wait times and a push for online applications. Despite increased digital connectivity, a digital divide persists, complicating the application process. Seniors face risks of coverage gaps and penalties if they delay applications. Advocacy groups highlight unnecessary administrative barriers and lack of information, though some signature requirements have been waived during the pandemic.

What has been a major consequence of Social Security office closures for seniors applying for Medicare Part B?

• Increased in-person assistance

• Shorter application processing times

• Longer phone hold times

• More physical paperwork

What did the 2017 Pew Research Center study reveal about adults aged 65 and older?

• They are less digitally connected than before

• They are more digitally connected than ever

• They have no digital connectivity

• They prefer in-person interactions

What is a potential risk for older Americans due to the complexity of the Medicare Part B application process?

• Reduced healthcare costs

• Faster application approval

• Coverage gaps or penalty payments

• Increased healthcare benefits

What must individuals who worked past age 65 provide to avoid penalties when applying for Medicare Part B?

• A copy of their birth certificate

• A letter from their employer

• Documentation of their health plan

• Proof of income

What action has been taken to ease the Medicare Part B application process during the pandemic?

• Waiving some signature requirements

• Reducing the number of required documents

• Eliminating online applications

• Increased in-person office hours