Strategies for Achieving Win-Win Outcomes in Conflict Resolution

Strategies for Achieving Win-Win Outcomes in Conflict Resolution

Assessment

Interactive Video

Social Studies, Business

University

Hard

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The video tutorial discusses strategies for achieving win-win outcomes in conflicts. It emphasizes the importance of developing cooperative relationships by using inclusive language and framing discussions as joint quests for mutual satisfaction. An example of resolving a proposal disagreement is provided, highlighting the need for brainstorming and considering outside opinions. The tutorial concludes with a strategy to aim for broad agreement before delving into details, to maintain cooperation.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

How can you ensure that both parties are open to new ideas during a conflict resolution?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What is a useful strategy to avoid getting bogged down in details during conflict resolution?

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