Nobel peace laureate ElBaradei meets protesters in Tahrir Square

The video begins with an apology, setting a tone of humility and acknowledgment of a mistake.

Why are apologies considered important in communication?

• They help in building trust.

• They are a sign of weakness.

• They make conversations longer.

• They are unnecessary in most situations.

In which scenario is an apology most likely needed?

• When you have unintentionally hurt someone.

• When you have done nothing wrong.

• When you are trying to win an argument.

• When you want to avoid a conversation.

What is a potential outcome of a sincere apology?

• It can worsen the conflict.

• It can strengthen relationships.

• It can make the other person angrier.

• It can lead to more misunderstandings.

How can apologies affect conflict resolution?

• They can make conflicts more complicated.

• They can escalate the conflict.

• They can help in resolving the conflict.

• They have no effect on conflict resolution.

What is a common misconception about apologies?

• They are a sign of weakness.

• They are a sign of strength.

• They are always accepted.

• They are unnecessary.