Snow disrupts Christmas delivery services

The video discusses the challenges faced by delivery services during the Christmas season due to adverse weather conditions. It highlights how companies like Bettys and major retailers are managing risks by using multiple courier services and communicating with customers about potential delays. The Royal Mail is making extra efforts to clear backlogs, especially in affected areas like Scotland. Despite the challenges, companies assure customers that most orders will be delivered, urging patience as Christmas approaches.

What specific challenges are Royal Mail facing in the northeast of England and Scotland?

What assurances are retailers giving about the delivery of orders?