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The video tutorial demonstrates a typical customer service interaction, including handling payments, providing change, accepting card payments, and engaging in polite conversation. The dialogue emphasizes courteous exchanges, with repeated expressions of gratitude and farewells, highlighting the importance of customer service etiquette.

What was the total amount due in the transaction?

• $4.20

• $5.00

• $6.41

• $3.59

How much change was given back to the customer?

• $4.20

• $6.41

• $5.00

• $3.59

What was the customer's response to the offer of using a card?

• Yes, please.

• I don't have a card.

• No, thank you.

• Maybe later.

How does the speaker describe themselves in the conversation?

• An old person

• A young person

• A middle-aged person

• A teenager

What phrase is repeated multiple times in the conversation?

• Thank you

• Have a nice day

• Goodbye

• See you soon