Work in something you believe in

The speaker emphasizes the importance of having a sense of purpose in one's career, particularly in leadership roles. They discuss their own career choices, driven by belief in the mission of organizations they work with. As chairman of Ofsted, they highlight the significance of believing in the impact of inspection and regulation on improving children's services. Clear communication of purpose and vision to staff and customers is crucial. Leaders must ensure accountability and stay connected with the organization's operations to deliver on promises.

What challenges do boards and leaders face according to the speaker?

Why is it important for leaders to understand what is really going on in their organization?