Zelle, Bank of America Outages Have Users Worried

The transcript discusses issues faced by Bank of America customers using Zelle, where funds disappeared or access to the app was problematic. Reports of these issues were widespread but seemed to resolve by Wednesday afternoon. Zelle, a service used for over $1.6 billion in daily transactions, is compared to similar apps like Venmo. The resolution of the issue was announced at 3:00 PM Eastern, and the public reaction on social media was intense, highlighting the difference between social media outages and banking issues.

What was the response from the service regarding the issues faced by users?

In what way did the issues with Zelle differ from other social media outages?