Building Relationships

The video tutorial focuses on effective communication and relationship-building in the workplace. It emphasizes the importance of respect, listening, and finding common ground. Through role-playing exercises, participants explore techniques for building rapport and understanding. The session concludes with reflections on the importance of empathy and understanding in fostering healthy relationships.

What strategies can be employed to build rapport with clients?

How does patience play a role in effective communication?

What are the characteristics of a narcissistic personality in a workplace setting?