CLEAN : Thomas Cook collapse: Hundreds stranded at Cancun airport

The speaker describes waiting in a queue for 2.5 hours due to the failure of Thomas Cook, hoping to get a flight to Manchester instead of London. After the wait, they were informed that the flight to Manchester was unavailable, and they might have to fly with British Airways to London. The situation was chaotic, and they had to find out information on their own, though it was not entirely unexpected.

What was the initial destination the travelers were supposed to fly to?

How long did the travelers wait in the queue before being informed about their flight?

What airline were the travelers hoping to fly with after their initial flight was canceled?

Describe the overall experience of the travelers while waiting for their flight.

What was the travelers' reaction to the situation they faced at the airport?