Ecommerce Is Now Core to Retailers: Wagner

The video discusses the challenges faced by physical retailers in the digital age, emphasizing the need for technology to enhance consumer engagement. It highlights the decline in physical retail sales due to the convenience of online shopping and suggests strategies to improve in-store experiences. The importance of integrating digital strategies into retail operations is underscored, with examples of successful adaptations.

What is the significance of the shift towards online shopping for physical retailers?

How do online players like Amazon and eBay impact the sales of physical retailers?

What strategies can physical retailers adopt to compete with online shopping?