Software Is Redefining How We Do Our Jobs: BMC CEO

The video discusses the rapid changes in the digital economy, highlighting the challenges faced by IT departments and big hardware companies like IBM and Oracle due to cloud disruption. It contrasts the decision-making processes of private and public companies, emphasizing the flexibility private companies have in investing for long-term growth. The importance of customer-centric product development is also explored, with a focus on anticipating future needs and leveraging mobile technology.

How does the role of a chief customer officer contribute to product development?

What is the significance of anticipating customer needs in technology development?