How to Do Issue Management

The video tutorial covers the essential aspects of issue management in project management. It explains the difference between risks and issues, emphasizing the certainty of issues. The tutorial outlines steps to identify, analyze, and prioritize issues, stressing the importance of a no-blame culture. It discusses planning responses, assigning responsibilities, and taking corrective actions. The importance of ongoing tracking, reporting, and maintaining an issue log is highlighted for effective project governance.

What is the difference between risks and issues as described in the text?

How can a culture of vigilance be established among team members?

What steps should be taken to analyze an issue?

What are the four pieces of information that should be included in an exception report?

What is the importance of assigning responsibility for an issue?

What actions should be taken if an issue remains unresolved for too long?

Why is it important to maintain an issue log, and what should it focus on?