Kohl's CEO Says Physical Stores Are Important

Kohl's CEO Says Physical Stores Are Important

Assessment

Interactive Video

Business, Information Technology (IT), Architecture

University

Hard

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The transcript discusses Kohl's strategy in the retail market, focusing on their decision not to close stores like some competitors. It highlights the importance of an omni-channel approach, leveraging physical stores to fulfill online orders. The discussion also covers competition with Amazon, the impact of the US economy on wages, and concerns about tax reform, particularly the border tax. Kohl's aims to be a leading omni-channel retailer by investing in both online and physical store experiences.

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3 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

In what ways does Kohl's believe it can enhance the customer experience in stores?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

How does Kohl's plan to compete with the growth of Amazon in the retail market?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

What is Kohl's stance on the proposed border tax and its potential impact on retail?

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