Kohl's CEO on New Partnerships, Future of Retail Stores

The video discusses Kohl's strategic changes during the pandemic, highlighting growth in both sales and profitability. It emphasizes the importance of an omni-channel approach, with partnerships like Amazon and Sephora enhancing customer experience. The future of physical stores is considered vital, with no immediate plans to close any. Digital sales have surged, and customer behavior is shifting towards a blend of online and in-store shopping. The video also underscores Kohl's commitment to diversity and female leadership, showcasing efforts to cultivate a diverse workforce.

What are Kohl's plans regarding store closures in the near future?

How does Kohl's view the balance between digital and physical sales?

What initiatives is Kohl's taking to promote diversity and inclusion within the company?