Synchrony Financial Sees Sales Bounce Back During Pandemic

The video discusses the company's improved sales performance, highlighting growth in home-related and fun equipment categories. It covers management strategies during the pandemic and social justice crises, emphasizing employee safety and remote work. Leadership lessons include empowering employees and making decisive actions. The speaker shares personal growth as a CEO, focusing on confidence and providing hope.

What lessons did the CEO learn about leadership during the crises?

In what ways has the CEO's confidence changed over the past months?