Emotions (Organizational Behavior)

The video discusses the role of emotions in organizational behavior, highlighting how emotions are temporary feelings triggered by internal or external stimuli. It explains the impact of emotions on information processing and cognition, emphasizing the uniqueness of emotional responses among individuals. The video categorizes common emotions such as anger, fear, joy, love, sadness, and surprise. It also underscores the importance for managers to understand and manage emotions within an organizational environment by recognizing and influencing external factors that affect employees' emotional states.

What are emotions and how do they affect our ability to process information?

How can different external stimuli trigger unique emotions in individuals?

What are some commonly identified categories of emotions?

Why is it important for managers to understand emotions in the workplace?

In what ways can a manager create or eliminate external factors that influence employee emotions?