Types of Trust in a Negotiation

Types of Trust in a Negotiation

Assessment

Interactive Video

Business, Social Studies

University

Hard

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The video tutorial discusses the concept of trust in negotiation, defining it as the belief that someone will act according to expectations. It introduces three types of trust: deterrence-based, knowledge-based, and identification-based. Deterrence-based trust relies on justice and consequences, knowledge-based trust is built on information and reputation, and identification-based trust stems from perceived commonalities. The tutorial also covers various forms of justice, such as distributive, procedural, interactional, and systematic justice, and explains how these relate to trust in negotiation.

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3 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

How do social repercussions influence deterrence-based trust?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

Discuss the reactance effect in the context of trust and control.

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

What factors contribute to the formation of identification-based trust?

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