James Brokenshire MP visiting the O2

The video tutorial discusses working with the public, emphasizing the importance of explaining actions and favors. It highlights customer interaction, focusing on analyzing data from concert ticket purchases to understand guest expectations. The tutorial also covers site management, including evacuation processes and ensuring safety, emphasizing the need for effective flow management.

In what ways can the flow of people be managed effectively?

What does the term 'safe place to be' imply in the context of public events?