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How To Chat With A Person From Facebook

How To Chat With A Person From Facebook

Assessment

Interactive Video

Business

University

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

This video tutorial guides users on how to contact Facebook support to resolve issues related to Facebook business pages and Instagram. It provides a step-by-step process to initiate a chat with Facebook support through the business help page, including navigating the website and filling out necessary information. An example chat is shown to illustrate the process of resolving an issue and closing a support ticket. The video also explains how to reopen a chat and create a new support ticket if further assistance is needed.

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5 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the first step to contact Facebook for help?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What should you do if you still need help after visiting the help page?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

What information do you need to provide to start a chat with Facebook support?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

Describe the process of ending a chat with Facebook support.

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

How can you reopen a chat with Facebook support if you have more issues?

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OFF

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