Disintermediation

The video tutorial discusses disintermediation as a competitive strategy in the marketplace, focusing on removing intermediaries from the value chain. This approach can lead to a lower cost structure, higher profit margins, and improved supply chain efficiencies. By eliminating middlemen, businesses can directly interact with customers, enhancing communication and feedback, which can lead to better service and product modifications. Overall, disintermediation can set a business apart from competitors by streamlining operations and increasing profitability.

What operational efficiencies can be achieved through disintermediation?

In what ways can disintermediation improve communication with customers?