Selling is all about understanding people

The speaker shares their journey from working as an admin manager at an Iveco Ford dealership to discovering a passion for sales. They credit Tom Chapman, the fleet sales director, for teaching them valuable sales skills, emphasizing the importance of building trust and personal connections. The speaker highlights the significance of being personable and observant to succeed in sales. Eventually, they advanced in their career by taking over Tom's position upon his retirement.

What role did the speaker initially take on at the Iveco Ford dealership?

Who was Tom Chapman and what influence did he have on the speaker's career?

According to the speaker, what is crucial for making a sale?

What qualities does the speaker believe are important for a salesperson to possess?

How did the speaker feel about Tom Chapman after he retired?