New cashless coffee shop in Dublin may be first of its kind in Ireland

The video discusses the challenges faced during peak times, where staff are stressed and unable to engage with customers effectively. It highlights the benefits of contactless payments, which allow for quicker transactions and more time for customer interaction. The video concludes with a new approach to enhance customer service by integrating technology.

What challenges do staff face during peak times?

How does the interaction between customers and staff change during busy periods?

What is the significance of the contact list mentioned in the text?

In what ways does technology impact customer interactions?

What improvements were suggested for customer service?