Performance Management

The video tutorial explains the performance management process, which involves identifying, measuring, and developing workforce performance measures to achieve specific metrics. It introduces the performance management cycle, which includes planning, acting, monitoring, and reviewing. The tutorial discusses the application of performance management at different organizational levels and highlights the importance of key performance indicators. Various types of performance metrics are explored, including objective, subjective, financial, and non-financial metrics. The characteristics of performance measures, such as complete, responsive, tangible, and intangible, are also covered. The goal of performance management is to enhance efficiency and effectiveness.

Explain the significance of leading, current, and lagging indicators in performance management.

What are the distinctions between tangible and intangible performance indicators?