How Tech Is Easing Returns for Retailers

The video discusses the growing problem of returns in retail, especially with the rise of e-commerce. Many returned items end up in landfills, creating waste. Optoro, a company specializing in reverse logistics, offers technology to streamline the returns process, helping retailers manage returns more efficiently and reduce waste. The company works with major retailers and aims to expand globally, focusing on data to prevent returns and improve customer experience.

What are some potential outcomes for returned goods according to the technology used by Optoro?

What is the goal of Optoro in terms of waste reduction from returns?

What future growth areas does Optoro see for its technology?