Retail Workforce Trends and Issues

The video discusses the focus on certain job types by politicians, highlighting the rise of service economy jobs like retail and food service. It covers union efforts, particularly by Kroger workers, and the decline of union membership. The impact of technology and the recession on job availability is explored, noting shifts in job types and the challenges faced by non-college workers. The video also addresses issues of unpredictable work schedules and legislative efforts to improve stability. Finally, it examines broader employment trends, including the rise of alternative work arrangements and the use of scheduling technologies.

Since when have retail workers outnumbered manufacturing workers in the US?

• 1995

• 2002

• 2015

• 2010

What is the average wage difference between union and nonunion service workers?

• Seven dollars

• Six dollars

• Five dollars

• Four dollars

What has contributed to the decline of middle-class jobs?

• Increased college enrollment

• Technological advancements

• Higher minimum wages

• Globalization

What is a common issue faced by part-time retail workers?

• Limited career advancement

• High job competition

• Lack of health benefits

• Unpredictable work schedules

What is the aim of the federal bill discussed by Kingia Phillips?

• Increase minimum wage

• Regulate work schedules

• Provide health insurance

• Offer job training programs

Which state has passed scheduling policies for retail workers?

• Texas

• California

• New York

• Oregon

What is a significant trend in the labor market since the recession?

• Growth in manufacturing jobs

• Rise in alternative work arrangements

• Decrease in part-time jobs

• Increase in full-time jobs

What scheduling practice have some retailers ended?

• Flexible hours

• Weekend work

• On-call scheduling

• Overtime shifts

What is a benefit of workforce scheduling technologies for employers?

• Flexible labor costs

• Reduced training costs

• Increased employee satisfaction

• Higher sales

What is a common complaint about the hours given to part-time workers?

• They are too long

• They are inconsistent

• They are too few

• They are too early