QnA Maker and Bot Framework

The video tutorial covers two Azure services: Q&A Maker and Bot Framework. Q&A Maker is used to create a conversational layer over static knowledge bases, such as FAQs and manuals, allowing users to get answers without navigating through extensive documents. It is suitable for static information and provides first-level support. The Bot Framework, on the other hand, is more advanced, handling real-time and personalized interactions, capable of accessing databases and performing complex tasks. The tutorial also includes exam preparation questions related to these services.

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