TED: Texting that saves lives - Nancy Lublin

The video discusses the transformative power of texting, especially among teenagers, as a primary communication tool. It highlights DoSomething.org's pivot to using text messaging for social change and the unexpected need for a crisis text hotline due to the sensitive messages received. The video emphasizes the potential of real-time data from texting to inform policies and prevent issues like bullying and abuse, drawing parallels with crime mapping in New York City. The speaker advocates for using data to drive social change and improve the lives of young people.

What new insight or understanding did you gain from this video?