TED: How a start-up in the White House is changing business as usual | Haley Van Dyck

The video discusses the inefficiencies in government services, highlighting the long wait times for veterans' benefits and the outdated technology used in government. It contrasts this with the rapid advancements in the private sector, emphasizing the need for government to catch up. The United States Digital Service is introduced as a solution, aiming to bring Silicon Valley's innovation to government services. Success stories, such as the improvement of HealthCare.gov and immigration processes, are shared. The video concludes with a call to action for individuals to participate in transforming government services.

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