Customer Lifetime Value - Concept, Calculations and Examples - Simplest Explanation Ever

The tutorial explains Customer Lifetime Value (CLV) and its significance in business. It covers the basic formula for CLV, which is customer revenue minus the cost of acquiring and retaining the customer. The video provides examples to illustrate CLV calculation and discusses key concepts like Customer Acquisition Cost (CAC), gross margin, and churn rate. It emphasizes the importance of predicting CLV for future profitability and explores how different business models, such as e-commerce and subscription services, can benefit from understanding CLV. The tutorial concludes with strategies for maintaining customer profiles and monitoring sales patterns to make informed marketing decisions.

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