LEAD with Empathy

The video discusses essential leadership skills, emphasizing the importance of listening, responding with empathy, asking questions, and providing clear direction. It highlights the need for leaders to be attentive, empathetic, and open-minded, using examples like Jacinda Ardern to illustrate effective leadership. The video also stresses the significance of seeking feedback and having a clear plan of action to instill confidence and set an example for others.

What new insight or understanding did you gain from this video?