Ritesh Agarwal on What's Next for the Hotel Industry

The transcript discusses the challenges faced by a hotel startup before and during the COVID-19 pandemic, including layoffs and strategic changes. It highlights the company's focus on digital innovations, recovery efforts, and financial strategies. The impact of SoftBank's investment is explored, along with controversies regarding business practices. The company aims to improve customer and partner experiences while addressing past issues and planning for future growth.

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