Social Security Administration Updates Quiz

What major update did the Social Security Administration launch on April 14th, 2025?

• A new healthcare program

• An increase in benefits

• A fraud detection and identity verification update

• A new retirement plan

What percentage of Social Security fraud tied to direct deposit occurs over the phone?

• 40%

• 50%

• 20%

• 30%

What is the main purpose of the new fraud detection system implemented by the SSA?

• To increase benefits

• To improve customer service

• To detect suspicious claims made over the phone

• To reduce the number of beneficiaries

What must individuals do now to update their direct deposit information with the SSA?

• Log into their My Social Security account or visit an office

• Send a letter

• Call the SSA

• Use a mobile app

What challenge does the new direct deposit update process pose?

• It is less secure

• It takes longer to process

• It requires internet access

• It is more expensive

What issue has arisen due to the SSA being short-staffed?

• Faster processing times

• More benefits available

• Longer wait times and confusion

• Increased fraud

What unintended consequence has occurred due to the SSA's fraud prevention efforts?

• Increased benefits for all

• Removal of social security numbers from some eligible individuals

• More efficient processing

• Better customer service

What is the safest way to manage your Social Security information according to the video?

• Create a My Social Security account online

• Call the SSA

• Send a letter

• Visit a local office

What should you do if you receive a suspicious call claiming to be from the SSA?

• Call back the same number

• Ignore the call

• Hang up and contact the SSA directly

• Provide your personal information

What is the role of advocacy groups like AARP in response to the SSA changes?

• To push for better communication and support

• To manage SSA offices

• To reduce the number of beneficiaries

• To increase benefits